NVIDIA Shield recalled over fire concerns
If you own an 8″ NVIDIA SHIELD tablet then you should probably take a moment and contact NVIDIA to replace it free of charge. NVIDIA issued a mandatory recall of its NVIDIA SHIELD tablet computers, the company has concerns that the lithium-ion battery in the tablets can overheat, posing a fire hazard.
According to thetThe U.S. Consumer Product Safety Commission, “Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.”
You can call NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday, or you can contact them online at nvidia.com and click on “NVIDIA Tablet Recall Program” at the bottom center of the page in green letters.
In total NVIDIA sold about 83,000 tablets in the United States, with 5,000 more sold in Canada. The recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall.
NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.
According to the same U.S. Consumer Product Safety Commission report, NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.