Another summertime game-release season, another rocky PC launch for a highly anticipated title. This time around it’s “Batman: Arkham Knight,” expected to be the final installment to the popular Arkham franchise, this title won’t be winning any awards for best PC game this year. In fact, Warner Bros. Games isn’t even selling the PC version of the game until the developers can workout its issues.
Warner Bros. removed the PC version of the title earlier this week, stating that the developers are currently working to fix the issues that customers have been experiencing since the game launched.
Many retailers are offering refunds for the PC version of the game, including digital distribution sites like STEAM, which just implemented a new refund-policy earlier this summer.
In a statement to PC users Warner Bros. wrote, “We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards.” The company added, “We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.”
As for the terrible reviews for the PC launch and the endless bug-reports and glitches found in the game by consumers Warner Bros. stated, “Thank you to those players who have already given valuable feedback.”
“We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support.”
As for refunds the publisher states, “If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com” or “the retail location where you purchased the game.”