EA and Maxis are still in a PR nightmare surrounding the troubled launch of ‘SimCity’. Both the publisher and the game’s developer are still focused on repairing all the server issues and have reached out to fans that have been troubled by the launch of the game.
In an olive-branch moment, EA and Maxis have decided to give out a free PC game to gamers that have been hit with the server outages and were unable to play. Lucy Bradshaw, the General Manager at Maxis Label wrote to fans stating:
“The good news is that SimCity is a solid hit in all major markets. The consensus among critics and players is that this is fundamentally a great game. But this SimCity is made to be played online, and if you can’t get a stable connection, you’re NOT having a good experience. So we’re not going to rest until we’ve fixed the remaining server issues.
And to get us back in your good graces, we’re going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game”.
Bradshaw also stated, “we feel bad about what happened. We’re hoping you won’t stay mad and that we’ll be friends again when SimCity is running at 100 percent”. Although the servers for the game have been getting better, “some people are still experiencing response and stability problems”.
Bradshaw stated that the root cause of the issue was “a lot more people logged on than we expected” and that “more people played and played in ways we never saw in the beta”. The letter foes on to say that server capacity has been raised “120 percent” since launch. Also since launch, Bradshaw states that, “the number of disrupted experiences has dropped by roughly 80 percent”.
Feeling blue? There's a Nintendo Switch to match the mood.
E3 2021 is going online for safety
Apple expanded Apple Arcade with two new game categories and over 30 new titles this weekend. The popular…
Square Enix’s RPG “Outriders” launched on Thursday morning, without any notable hiccups or game-crashing bugs. The new sci-fi…
“Magic: The Gathering Arena” is now available to download for free on the App Store and Google Play.…
Epic Games is throwing another virtual event this weekend, and everyone’s invited to join. Grammy-nominated DJ Kaskade will…
Don’t be suspicious, don’t be suspicious. InnerSloth set a release date for the highly anticipated new map in…
Square Enix’s digital-showcase confirmed the title “Forspoken,” the debut release from Luminous Productions. The game was originally revealed…
Microsoft’s Xbox Game Pass is at the center of the company’s ecosystem, and today it’s expanding to include…
Pokémon Legends: Arceus: Pokemon announced the new "Pokémon Brilliant Diamond," "Pokémon Shining Pearl," and "Pokémon Legends: Arceus" games
Blizzcon 2021 News: Blizzard began Blizzcon 2021 with the "Diablo," "World of Warcraft," and "Hearthstone" franchises.
Nintendo Direct February 17th: Nintendo showcased more than 30 titles set to launch on the Nintendo Switch over the next 6 months.
SXSW Gaming Awards Nominees: The SXSW Gaming Awards nominees are out, and voting from the public is now open to all.
Mass Effect Legendary Edition: Bioware will release the Mass Effect Legendary Edition on all platforms on May 14, 2021.
BlizzConline 2021: Blizzard outline the BlizzConline 2021 celebration this week, as well as the in-game content releasing.
Lord of the Rings Gollum Delayed Release: The upcoming game "The Lord of the Rings Gollum" won't be ready until 2022.